Order Status

Report an Issue

Start a Return 

Contact Us 

Pier 1

<p>When you cancel your Pier 1 Rewards Subscription, you will no longer be charged for future billing cycles. However, we do not offer refunds for charges from past months. If there has been an error in billing after cancellation, please reach out to us for assistance.</p>

When you cancel your Pier 1 Rewards Subscription, you will no longer be charged for future billing cycles. However, we do not offer refunds for charges from past months. If there has been an error in billing after cancellation, please reach out to us

Can I get a refund after canceling my Pier 1 Rewards Subscription?

How to initiate a return

Return Policy

Reporting a Damaged or Defective Item

Gift Card Refunds

Exchanges: Finding Your Perfect Replacement

Returns & Exchanges

Cancellation Policy

Shipping & Delivery

Lost-in-Transit Packages: What to Do

Reporting a Missing Item

Ordering & Shipping

Contact Us

Pier 1 Customer Support - Response Time

Discounts & Promotions

Gift Cards Issued Before September 2020

Monthly & Annual Rewards Subscription

Promotions & Discounts

Order FAQ's

Payment FAQ's

Return FAQ's

General FAQ's

FAQ's

Can I find the same products from the former stores in your online catalog?

How do I assemble my furniture and what should I know about the shipping process?

Do you have a physical catalog of your products?

How can I check the balance on my gift card?

Do you offer replacement cushions or parts for your furniture?

Do you still have physical stores or are you online-only?

Can I change the shipping or billing address after placing an order?

Can I get a refund after canceling my Pier 1 Rewards Subscription?Updated a month ago