How Do I Start a Return or Request Help?

We understand that sometimes something isn’t the right fit — we’re here to help make it right.

🔗Sign in and Start Your Return

We understand that sometimes a product may not meet your expectations, and we're here to assist you with the return process. If you are having issues signing in and starting your return, please follow these steps:

Step 1: Contact Our Support Team

To get started, please:

• Email [email protected], or
• Submit a request through our Contact Form

Our team will review your request and guide you through the next steps.

Step 2: Share Your Details

To help us assist you quickly, please include:

• Order number (if available)
• Item(s) in question
• Reason for your request

Step 3: Review & Next Steps

Once we receive your request, our team will:

• Review your case
• Determine the appropriate resolution
• Provide next steps (if applicable)

👉 In some cases, a return shipment may be required. If so, we will provide an approved return label and instructions.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, we’ll make it right.

⚠️ Please take photos of all items and packaging before discarding anything.

Depending on the situation, we may offer:

• Replacement parts or items
• Store credit
• Another appropriate resolution

Important Notes:

• Requests must be submitted within 30 days of delivery
• Items must be unused, unassembled, and in original packaging
• All requests are subject to review and approval

Please do not return items without contacting our support team first.
Returns sent without an approved return label or instructions may be delayed, refused, or subject to additional fees.

If you choose to return an item using your own shipping method, we are not responsible for items sent to incorrect or outdated return addresses.

Rerouting Fees:
A $15 rerouting fee may apply to packages that need to be redirected to the correct return address. We strongly recommend using the approved return label provided by our team to avoid delays or additional charges.

Need Help?

Our team is here to help before and after your purchase. Feel free to reach out anytime at [email protected] or Submit a Contact Request through our Help Center.

We're here to help!